Vintage Vitality FAQ

1. What is Vintage Vitality?

Vintage Vitality is your go-to destination for wellness, fitness, mindfulness and arts and crafts products designed specifically for adults seeking to maintain vitality and live a fulfilled life. Our mission is to promote longevity and vitality through creating, learning and health-focused activities.

2. What types of products do you offer?

We offer a wide range of products, including:

• Wellness Wonders: Featuring items like massage therapy, aromatherapy, and self-care products.
• Fitness Products: Including resistance bands, yoga mats, to golf accessories and more.
• Arts and Crafts Kits: Providing everything you need for crocheting, knitting, and other creative projects.

And so much more.

3. How do I place an order?

Placing an order is easy:

1. Browse our collections and select the products you want.
2. Click “Add to Cart.”
3. Once you have finished shopping, click the cart icon and proceed to checkout.
4. Follow the on-screen instructions to complete your purchase.

4. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments.

5. How long will it take to receive my order?

Orders typically process within 1-2 business days. Standard shipping within the continental U.S. takes 10-12 business days but may vary. Our products are shipped from various vendors, certain products such as instruments and large items will take longer to ship please be aware. Expedited shipping options are available at checkout.

6. Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return the product within 30 days of receipt for a full refund or exchange. Items must be in their original condition and packaging. 

8. Are your products safe or trustworthy?

Absolutely. All our products are carefully selected and designed with the needs and safety in mind. We prioritize quality and usability to ensure you have the best experience. Products are carefully selected upon proven results and positive customer feedback in mind.

9. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals.

10. How can I contact customer service?

Our customer service team is here to help! You can reach us by:

• Contact Form: Visit our Contact page and fill out the form.

11. Do you ship internationally?

Yes we do, certain countries are available but we hope to expand in the future.

12. How can I stay updated on new products and offers?

Join our community! Subscribe to our newsletter and follow us on social media for the latest updates on new products, exclusive offers, and wellness tips.

13. Are there any resources or guides to help me use Products?

Our products always come with instructions, if further assistance is needed refer to our contact page additional instructions will be sent to you.

14. Can I buy your products as a gift for someone else?

Absolutely! Our products make perfect gifts. Simply select the "This is a gift" option at checkout, and you can even include a personalized message. If you have any other questions, please don't hesitate to contact us. We're here to help you live a vibrant and active life!